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Privacy Statement

The following privacy policy applies to all site visits, transactions, and agreements with Family Resort & Avonturenpark De Tovertuin, Groene papegaai 19, 4631 RX Hoogerheide, Netherlands, Chamber of Commerce number: 20027500

We respect the privacy of visitors to our website and ensure that the personal information you provide us with is treated confidentially. You can read below exactly how we do this and what personal data we collect from you for what purposes.

Use of personal data

When you use our website, we obtain certain information from you. This may include personal data. We only store and use personal data that you provide directly, in the context of the service you have requested (for example, via the contact form or to create an account), or which is clearly provided to us for processing when you submit it. We will not use your personal data for other purposes unless you have given your prior consent or we are permitted or required to do so by law.

Purposes of use

In order to provide you with the best possible service, Family Resort & Adventurepark De Tovertuin needs to store your personal data in certain cases. Family Resort & Adventurepark De Tovertuin uses your personal data for:

  • granting access to our website or applications;
  • the execution of agreements, transactions, and services;
  • customer relationship management, including contacting you if you request this;
  • gaining insight into the use of our website;
  • product and service development;
  • determining strategy and policy;
  • making the internet offering more interesting by displaying advertisements that match your interests.


if necessary, investigating unlawful conduct in relation to Family Resort & Adventurepark De Tovertuin, its business relations, and its employees.

Description of personal data

For the above purposes, we will process the following personal data about you:

Name and address details;

  • Gender;
  • Email address;
  • (Mobile) telephone number;
  • IP address;
  • Technical browser information;
  • Cookie ID;
  • Clicking and surfing behavior;

Retention periods

We do not retain your personal data longer than is necessary to achieve the purposes stated in this privacy and cookie statement.

Confidentiality & disclosure to third parties

We treat your personal data confidentially. We do not disclose the personal data we collect via our website to third parties for their direct marketing purposes. Furthermore, we will not disclose the data you provide to other parties, unless you have given your prior consent, this is necessary in the context of the execution of the agreement, or we are permitted or required to do so by law.

Data security

[Customer name] uses careful security procedures to protect the data processed, including to prevent unauthorized persons from accidentally gaining access to this data. In this way, we ensure that only the necessary persons have access to your data and that access to your personal data is protected.

Cookies

This website uses cookies to monitor visits to the website.
 Cookies are small information files that can be automatically stored on or read from your device (including a PC, tablet, or smartphone) when you visit a website. This is done via the web browser on the device. The information that a cookie obtains about your use of the website can be transferred to Family Resort & Adventurepark De Tovertuin's own secure servers or those of a third party.

Cookies are used on our website to:

  • enable website functionalities and protect the website (technical or functional cookies);
  • analyze the use of the website and improve the website based on this analysis (analytical cookies);

FULL DESCRIPTION OF COOKIES

Technical or functional cookies

The main purpose of cookies is to save you time and effort. For example, if you customize a web page to your personal preferences or navigate within a website, cookies remember your chosen settings and preferences for future use. When you visit the website again later, the cookies can retrieve the information you previously entered, allowing you to easily use the website's features as you previously set them.

Analytical cookies

In addition, cookies are used on this website to track statistics, so that we can gain insight into the use of our website and the effectiveness of our campaigns.

Enabling and disabling cookies

You can choose whether or not to accept cookies. Most browsers automatically accept cookies, but you can usually change your browser settings so that cookies are not accepted if you prefer (see your browser's help page for exact instructions). If you choose not to accept cookies, you may not be able to fully use the interactive features of this website or other sites you visit.

Deleting cookies

Most cookies have an expiration date. This means that they automatically expire after a certain period of time and no longer record data from your site visit. You can also choose to manually delete cookies before the expiration date has passed. For more information about this, please consult your browser's manual.

Links to other third-party websites

Our web pages contain links to other websites. This privacy and cookie statement does not apply to third-party websites that are linked to our website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We therefore recommend that you read the privacy policy of these websites before using them.

Your legal rights

You may ask Family Resort & Adventurepark De Tovertuin to view the data stored about you. You can also request Family Resort & Adventurepark De Tovertuin to change, move, supplement, or delete this data. You can do this by contacting us via the email form, sending us an email at [Email address], or by contacting us by telephone at [Telephone number].

Changes to this privacy and cookie statement

We reserve the right to amend this privacy and cookie statement. Changes will be published on our website. It is therefore advisable to consult this policy regularly so that you are aware of any changes.

Dutch Data Protection Authority

Of course, we are also happy to help you if you have any complaints about the processing of your personal data. Under privacy legislation, you have the right to lodge a complaint with the Dutch Data Protection Authority against our processing of your personal data. To do so, please contact the Dutch Data Protection Authority.